Information We Collect

• Direct Collection: We collect personal information (name, email, phone number) that you provide directly via our website, social media direct messages, and future AI-driven chatbots.

• Automated Collection: When you interact with our digital platforms, we may collect technical data such as your IP address and browsing behavior to improve our user experience.

How We Use Your Information

• Real Estate Services: To provide property updates, market analysis, and consultation services related to Selling the Big Easy.

• Communications: To respond to your inquiries via phone, email, and SMS.

Strict Data Protection & Sharing (Carrier-Required Language)

• No Sale of Data: Data will not be sold or shared with third parties for promotional or marketing purposes.

• Universal Application: This non-sharing policy applies to all users nationwide, regardless of state-specific residency.

• Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS/MMS Text Messaging Disclosures

• Opt-In: By providing your mobile number, you consent to receive text messages from the Picolo-Ramos Team. These may include manual responses or automated notifications from our AI chatbot.

• Opt-Out: You may cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

• Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.

Data Security

• Internal Controls: We use industry-standard security measures, including Follow Up Boss’s secure infrastructure, to protect your data from unauthorized access or disclosure.